Privacy Policy
Last updated: June 2026
Doing Right Around Care ('we', 'us', 'our') is committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Doing Right Around Care is a registered children's home regulated by Ofsted. We are the data controller for personal information collected through this website. If you have any questions about how we handle your data, please contact us at [email protected].
What Information We Collect
We may collect the following types of personal information: contact details such as your name, email address, and telephone number when you contact us; referral information provided by social workers and placing authorities in connection with a young person's placement; and technical data such as your IP address and browser type collected automatically when you visit our website.
How We Use Your Information
We use your personal information to respond to enquiries and referrals, to assess the suitability of placements, to fulfil our legal and regulatory obligations as a registered children's home, and to improve our website and services. We do not use your information for marketing purposes without your explicit consent.
Lawful Basis for Processing
We process personal data on the following lawful bases: legitimate interests (responding to enquiries and operating our home), legal obligation (meeting our duties under the Children Act 1989 and associated regulations), and consent (where you have explicitly agreed to a specific use of your data).
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share information with Ofsted and other regulatory bodies as required by law, with local authorities and placing teams in connection with a referral or placement, and with professional advisers such as legal or safeguarding consultants where necessary.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Referral and placement records are retained in line with statutory guidance for children's services. Website enquiry data is retained for up to 12 months unless a placement relationship is established.
Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request erasure of your data in certain circumstances, to object to or restrict our processing of your data, and to data portability. To exercise any of these rights, please contact us at [email protected].
Cookies
Our website uses essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your consent. You can control cookie settings through your browser at any time.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact & Complaints
If you have any concerns about how we handle your personal data, please contact us at [email protected] or by calling 0208 092 0739. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.