Safeguarding
The safety and welfare of every young person in our care is our highest priority. This page sets out our commitment to safeguarding and what to do if you have a concern.
If a child is in immediate danger, call 999 immediately. For urgent safeguarding concerns, call the NSPCC on 0808 800 5000 — available 24/7.
Our Commitment to Safeguarding
Doing Right Around Care is committed to creating and maintaining a safe environment for all young people in our home. We believe that safeguarding is everyone's responsibility — from our registered manager and responsible individual through to every member of staff and volunteer who works with us. All staff receive regular safeguarding training and are required to adhere to our safeguarding policy at all times.
Child-Centred
The welfare of the child is always our primary consideration. Every decision we make is guided by what is in the best interests of the young person.
Trained Staff
All staff complete mandatory safeguarding training before working with young people and receive regular refresher training in line with statutory guidance.
Clear Procedures
We have robust, written safeguarding procedures in place. All staff know how to recognise signs of abuse or neglect and how to respond appropriately.
Designated Lead
We have a designated safeguarding lead (DSL) who is responsible for overseeing all safeguarding matters and liaising with external agencies.
How to Report a Concern
If you have a concern about the welfare of a young person — whether they are in our care or not — please do not hesitate to act. You do not need to be certain that abuse is taking place to make a referral. It is always better to raise a concern than to stay silent.
Contact us directly
If your concern relates to a young person in our care, contact our designated safeguarding lead on 0208 092 0739 or email [email protected].
Contact the local authority
If you believe a child is at risk of harm, contact the children's services department of the relevant local authority. They have a statutory duty to investigate.
Contact the police
If a child is in immediate danger, call 999. For non-emergency concerns, call 101 or contact your local police station.
Contact the NSPCC
The NSPCC helpline is available 24/7 for anyone with concerns about a child. Call 0808 800 5000 or email [email protected].
Key Contacts
Important numbers for safeguarding concerns
NSPCC Helpline
0808 800 5000
24/7 — for anyone with concerns about a child
Childline
0800 1111
Free, confidential helpline for children and young people
Emergency Services
999
If a child is in immediate danger
Police Non-Emergency
101
For non-urgent concerns
Ofsted
0300 123 1231
To report concerns about a registered children's home
Our Safeguarding Lead
0208 092 0739
For concerns relating to young people in our care
Our Safeguarding Policy
Our full safeguarding policy is available on request. It covers our approach to recognising and responding to abuse and neglect, safer recruitment, staff conduct, online safety, whistleblowing, and our procedures for working with external agencies including Ofsted, local authorities, and the police. To request a copy, please contact us at [email protected].
Regulated by Ofsted
Doing Right Around Care is registered with and regulated by Ofsted. If you have a concern about the standards of care in our home that you do not feel has been adequately addressed by us, you have the right to contact Ofsted directly.